Q. How do I check in?

A. Our house is not regularly staffed as it is exclusive use to you. Please inform us of the expected arrival times in advance to arrange check in. Please update it if the expected arrival time change. We come to the hotel to greet you in person for your check-in. Please check in between 4:00 pm and 8:00 pm.

Q. What are the check-in and checkout times?

A. Check-in is from 4:00 pm to 8:00 pm. Checkout is at 11:00 am.

Q. Can I leave my luggage in advance before check-in hours?

A. We are afraid that normally we cannot keep your luggage in advance because we are not regularly staffed and there is no reception. However, depending on the situation of accommodations, it may be possible. So, should you have any requests in regards to your luggage, please do not hesitate to contact me.

Q. Can we cook?

A. Yes. We have basic kitchen utensils, seasonings and tableware. Please note that there is no rice cooker. Any fire is strictly prohibited in our place. Please refrain from using the cassette stove too. We also provide portable IH heaters and pots on a request basis, so please contact us in advance if you need them.

Q. I have a child. Can my child stay with me?

A. Children 5 years old and under can stay with you for free under the condition that no futons, amenities and breakfast are provided. If they need futons, breakfast and other things, they are included in the number of adults. The number of children staying for free depends on the hotel. IORI TAKAYAMA: Up to 2 people
IORI SHIROYAMA: Up to 1 person
IORI TENMAN: Up to 1 person
IORI MIYAGAWA: Up to 1 person
IORI OJINMACHI: Up to 2 people
IORI URAMACHI:Up yo 1 person
IORI KAWANAKA: Up to 2 people
IORI ICHINOMACHI: Up to 2 people
IORI SETOGAWA: Up to 2 people
IORI GOTO: Up to 2 people